Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

GENPACT - Hyderabad

Experience - 0 to 4

Key Skills - it operations, it ops, major incident management, crisis management, tier 2 support, infrastructure support, incident response, executive support, ecs support, executive communication, bridge call management, post incident review, pir, root cause analysis, problem management, event correlation, alert monitoring, false positive reduction, monitoring tools, splunk, dynatrace, datadog, itsm, servicenow, service transition, change management, knowledge management, service desk training, l1 coaching, premium support, system reliability, operational excellence, automation, ai in it operations, digital transformation, microsoft 365, sap support, unix, networking, cloud operations, continuous improvement, collaboration, customer centric approach.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Wipro - Pune

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Wipro - Pune

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Accenture Solutions Pvt Ltd - Bangalore

Experience - 0 to 2

Key Skills - Service Desk Management, Service Desk Voice Support,

GENPACT - Bangalore

Experience - 0 to 3

Key Skills - Technical Support, IT Helpdesk, L1 Support, Troubleshooting, Desktop Support, IT Support, Remote Support, Service Desk, Technical Helpdesk.,

GENPACT - Bangalore

Experience - 0 to 3

Key Skills - Technical Support, IT Helpdesk, L1 Support, Troubleshooting, Service Desk, Remote Support, Desktop Support, IT Support, Technical Helpdesk,

Wipro - Pune

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

GENPACT - Hyderabad

Experience - 2 to 7

Key Skills - L1 Support, O365/M365, Intune, SharePoint, International Voice Process, Ticketing Tools, Service Desk Operations, Troubleshooting, Office 365 (all versions), and Active Directory.,

GENPACT - Hyderabad

Experience - 0 to 3

Key Skills - communication skills, service desk, voice process, incident management, troubleshooting, networking basics, VPN support,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,

Hexaware Technologies Ltd - Bangalore

Experience - 1 to 5

Key Skills - wds, sdn, sccm, troubleshooting, dhcp, networking, advertising, software installation, mac, lync, technical support, service desk, itil process, desktop, ticketing, active directory, incident management, vmm, ms exchange, windows server, exchange server, citrix, itil.,

Accenture Solutions Pvt Ltd - Bangalore

Experience - 0 to 2

Key Skills - ITIL framework, service desk management, incident management, troubleshooting, ITIL, project management, service management, problem management, IT service desk, change management, ITIL certified, technical support, service desk, ITSM, service delivery,